Help centre, getting started
Set your profile and reply voice
Your photo and details, how Deed's drafted replies should sound, and how long an approved reply waits so you can undo it.
Updated 27 September 2026, about 3 minutes
Press your name at the bottom of the rail and choose Profile & settings. On a phone, it is under More.
app.ondeed.co.zaToday
What's moving today?
Thandi Mokoena
Agent at Coastal Realty
Your public cardProfile & settingsSign outUnder Profile, add a photo (JPG or PNG, up to 3MB, cropped next), your full name, title, role and what you work on. Your team sees this, and it goes on your public card. Press Save changes when it appears.
app.ondeed.co.zaSettings
Your profile, sign-in and workspace
Change photoFull nameThandi MokoenaTitleMsRoleAgentWhat you work onRentals, SalesDiscardSave changesUnder Reply voice, move the knob on the pad: up for warmer, down for more formal, left for more direct, right for more detailed. The sample reply rewrites itself as you move, and every new draft after that sounds this way. It saves by itself.
Two switches sit under it: Greet them by first name and An emoji now and then.
app.ondeed.co.zaReply voice
How drafted replies sound and when they send.
WarmFormalWarmHi, is the Brooklyn apartment still available? What's the price?Hi Lerato! Yes, it's still available at R 16 500 a month. Would you like to see it this week?Greet them by first nameAn emoji now and thenUnder Undo window, choose how long an approved reply waits before it goes: 5 seconds, 15 seconds (the default), 30 seconds or a minute. You can undo the whole time.
app.ondeed.co.zaReply voice
Undo window
How long an approved reply waits before it sends. You can undo the whole time.
5 seconds15 seconds30 seconds1 minuteSaved. Approved replies now wait 30 seconds.
Today
What's moving today?
Thandi Mokoena
Agent at Coastal Realty
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