Help centre, your team
Join your team
Open the invite link your team sent you, sign in with a code and answer a few short questions. Your role comes with the link, and your own Deed comes with you.
Updated 4 October 2026, about 4 minutes
Before you start
- The invite link someone on your team sent you
- If you're new to Deed, an email address you can open on this device
Open the link whoever invited you sent you, on WhatsApp or by email. The page names the team and the role you join as, for example You'll join as an agent. Press Sign in to join.
The role comes with the link. Whoever made the link chose it, and it decides what you see in Deed, so you don't pick it. If it looks wrong, tell them before you join.
app.ondeed.co.zaJoin Coastal Realty
You'll join as an agent. Your own Deed comes with you, as yours, and leaves with you if you go.
Sign in to joinNew to Deed? You'll set up your account, then land right back here.
Press Continue with Email, type your email address and press Continue. Deed emails you an 8-digit code, subject Your Deed sign-in code. Type it in and press Verify & continue. The code lasts 10 minutes.
Continue with WhatsApp only works for a number already linked to a Deed account, so if you're new, use email. Start from the invite link, not from Deed's own sign-in page: while Deed is invite-only, the link is what lets a new email address in.
app.ondeed.co.zaWelcome to Deed
Sign in and we'll send you a code.
Continue with Email Continue with WhatsAppNew to Deed? Use your email. WhatsApp sign-in works once your number is linked.
Deed brings you back to the invite, signed in. Check it's you: on a shared laptop, Not you? signs the last person out and brings you straight back. What Coastal Realty will see shows who sees what. Then press Join Coastal Realty.
Already use Deed on your own? Your own Deed comes with you. The invite shows what the team sees of it (everyone sees your listings, whoever runs the team sees your deals and tasks, and your diary is only yours) and asks about your contacts right there: Keep them to myself or share them with the team. After you join you go straight to Today, without the questions below.
app.ondeed.co.zaJoin Coastal Realty
You'll join as an agent. Your own Deed comes with you, as yours, and leaves with you if you go.
Tthandi@example.co.zaNot you?Join Coastal RealtyWhat Coastal Realty will see
A short welcome plays the first time: the people already in the team gather above a card that says Welcome to Coastal Realty. Press Let's go. To skip it while it plays, press Skip intro.
app.ondeed.co.zaLDSNPKYWelcome to Coastal Realty
You're in. Let's make Deed yours.
Let's goOne question at a time, with your card changing as you answer:
- What should we call you? Pick Mr, Mrs, Ms, Dr, Prof or Adv and write your full name, as your team and your clients will see it.
- What do you call yourself? In your own words, like Rental agent. It shows under your name on your card, and your role from the link stays as it is. Leave it empty and the button says Skip.
- Pick your colour. Six colours for your card and the buttons your clients tap. You can change it any time.
Deed makes your card as a draft in that colour. Nothing goes public until you publish it yourself.
09:41100%TMMs Thandi MokoenaRental agent at Coastal RealtyWhatsAppYour card
What do you call yourself?
Coastal Realty added you as an agent, which decides what you see. Your title is yours to write.
Rental agentContinueWhat's your part at Coastal Realty? Choose all that fit, at least one: Sales, Rentals, Commercial, Property management, Calling, Admin, Finance, Marketing or Leading the team. Deed shapes your day around it. A cold caller starts with Calling picked, an admin with Admin, and a principal or manager with Leading the team.
Your contacts. Your listings are the team's stock. Your contacts, and your conversations with them, are yours to share or keep: Keep them to myself (picked unless you change it) or Share them with Coastal Realty. You can change this any time in Settings.
09:41100%TMMs Thandi MokoenaRental agent at Coastal RealtyWhatsAppYour book
Your contacts
Your listings are Coastal Realty's stock. Your contacts, and your conversations with them, are yours to share or keep.
Keep them to myselfOnly you, and anyone you assign or work alongside.Share them with Coastal RealtyEveryone on the team sees your people and their conversations.You can change this any time in Settings.
Your listingsSharedYour dealsWho runs the firmYour diaryYoursYour contactsOnly youContinuePick the day and the month of your birthday, or leave both empty: it's optional, and you can change it in Settings. Deed makes a small fuss on the day, and the team sees it. Press Enter Deed.
09:41100%TMMs Thandi MokoenaRental agent at Coastal RealtyWhatsAppYou
When's your birthday?
Just the day and the month. Deed makes a small fuss on the day, and Coastal Realty sees it.
14MarchOptional. You can change it in Settings.
Enter DeedYou land on Today, in Coastal Realty. Get set up lists three things, each with its own guide: bring in your book, start your first deal and connect WhatsApp.
Under More to connect, press Link number beside Sign in with WhatsApp next time. Your next sign-in code then comes on WhatsApp instead of email.
app.ondeed.co.zaToday
Get set up, 0 of 3 done
Bring in your bookPaste your agent profile link, or a CSV.ImportStart your first dealTie a buyer or tenant to your pipeline.New dealConnect WhatsAppEvery enquiry lands here and the AI drafts each reply.ConnectMore to connect
Sign in with WhatsApp next timeLink your number and your sign-in code arrives on WhatsApp, not emailLink number
Join Coastal Realty
You'll join as an agent. Your own Deed comes with you, as yours, and leaves with you if you go.
New to Deed? You'll set up your account, then land right back here.
“Someone has already joined through this link.” A principal, manager or admin link lets one person in, and someone used it first. Ask whoever invited you for your own.
“This invite isn't valid.” The link has expired (a link lasts two weeks) or whoever made it revoked it. Ask them for a fresh one.
Your own Deed is attached to another team. You can be in one team at a time. Leave that team first (Settings, Workspace, Leave this workspace), then open the invite again.
Closed the page before you pressed Join? Open the link again. In the same browser, Today also shows a Join Coastal Realty card until you join or press Not now.
Changed your mind about your contacts? Go to Settings, Workspace, What you share with Coastal Realty, and switch Your contacts on or off. If something in Deed doesn't work as it should, tell the Deed team with /bug.
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